|
Delivery and Handling
Beevers or our contracted
deliverers will not remove either your old bed/mattress or any
existing furniture. The customer must organise any
disposal/removal themselves. This can normally be done with
your local council for a nominal cost.
Beevers and our contracted
delivers will assist the customer in taking the goods into
their premises, as long as this is arranged prior to delivery.
Whilst assisting the customer in this way, neither Beevers
nor our contracted deliverers will accept liability for any
damage both to the delivered product or to the customers
property, or any fixtures and fittings.
Contracted deliverers will not
undertake assembly of any furniture, this is the
responsibility of the customer.
Where a delivery date has been
agreed, and the customer is not available to take the
delivery, Beevers reserve the right to make a charge,
equivalent to the cost of the initial delivery, on the
customer, to be paid in full prior to the second delivery.
The Beevers Guarantee
Your new Beevers Bed enjoys a 5
year warranty, this applies to all Beevers made mattresses.
All Electric beds and mattresses have varying warranties due
to their components, please see actual bed details for more
information. For your guidance there are certain conditions
that should be observed.
In the unlikely event that your
Beevers mattress or divan base needs service or attentions
during the first 12 months, it will be repaired at our
discretion without charge, providing the conditions mentioned
herein have not been contravened, and that the defect is due
to either faulty materials or poor workmanship.
If service or attention is
required during the second and subsequent years, a charge of
one-fifth of the current retail price, multiplied by the
number of years owned, plus transport costs will be made.
Wherever possible we will try and
use identical materials, but if these are not available we
reserve the right to substitute materials of better or similar
quality.
This warranty does not apply if,
on inspection, the bed is found to be in a soiled condition,
or the fault has not been caused by fair wear and tear.
THIS WARRANTY DOES NOT AFFECT
YOUR STATUTORY RIGHTS
Our Policy on Returns
Any defect must be reported to us,
in writing, within 7 days of the date of delivery.
Beevers must then be given
reasonable time after this notification to inspect the
mattress and if necessary will arrange to have the goods
collected at their cost, in order to do this.
Once the goods have been delivered
to your home you will be responsible for them. We will not
leave any goods without a signature. Any damage or shortages
must be noted on the consignment note at the time of
delivery. It is also the customers’ responsibility to inform
us (the seller) within 7 days as above.
Due to the type of product we are
supplying, and the hygienic issues that would arise from the
use of such, therefore we are unable to accept the return of
mattresses or mattress toppers (The Consumer Protection
(Distance Selling) Regulations 2000)
ACCEPTANCE OF ORDERS – FORMATION OF CONTRACT POLICY
Once you have placed an order for a Beevers Bed, either by
telephone or by using the online ordering facility on our
website, you will receive an email from us which will be an
acknowledgement of your order, this will detail the goods you
have ordered. This is not an order confirmation or an
acceptance of your order from us.
You will then receive either a confirmation of order, or
notification that we do not accept your order.
There are several reasons why we may not accept your order,
some of these are listed below.
I.
We have been unable to obtain authorisation of
your payment.
II.
Delivery address is different to the address
given for credit card authorisation.
III.
The delivery address requested is deemed by us
to be inaccessible, either by nature of location or access.
IV.
We have identified an error in the description
of the product or a pricing error.
It remains at our discretion that we reserve the right, at any
time, to reject any order, to edit or withdraw any products
from our website.
BACK >> |
